Do you know Your Rights?

PATIENTS RIGHTS

ACCESS TO CARE

  • You have the right to access health care in the facility

SAFETY

  • You have the right to receive safe and high quality health care

RESPECT

  • You have a right to be treated with respect, dignity and consideration

COMMUNICATION

  • You have a right to be informed about services, treatment options and cost in  a clear and open way

PARTICIPATION

  • You have a right to be included in decisions and choice about your core

PRIVACY / CONFIDENTIALITY

  • You have a right to privacy and confidentiality of your personal information

PARENTAL  / GUARDIAN RIGHT

  • You can exercise your right as a parent or guardian of a  child below the age 18 years

PATIENT RESPONSIBILITY

SAFETY

  • Tell us your safety concerns

RESPECT

  • Consider the wellbeing and rights of others

COMMUNICATION

  • Provide information regarding your medical history

PARTICIPATION

  • Follow your treatment, cooperate and participate where able

PAY FEES

  • You should promptly pay for all services rendered to you in this facility

COMPLAINT / FEEDBACK

  • You should direct any complaint to a staff member  or the manager so that immediate and appropriate action can be taken to remedy your concerns. 

HEAD OFFICE

CarePoint Hospital

7 – 9 Ogunlana Street,

Egbeda,

Lagos

0803 256 8073
0814 996 0216

CONTACT US
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